Terratek Submersible Water Pump Troubleshooting

How to use the Terratek Submersible Water Pump

1. Plug the UK 3 prong plug into a standard power socket
   
   
2. The water point is controlled via an automatic float switch which will automatically turn the pump of and off depending on the water level
   
   
3. When the float switch is in the up position the pump will then be switched on
   
   
4. When the float switch is in the down position the pump will be switched off

Terratek Submersible Water Pump FAQ's

How long is the warranty on the submersible water pump
The pump comes with a 2 year warranty

Is the product fitted with a plug?
Yes this is fitted with a 3 prong UK plug

Do i need to buy anything else to use it?
Yes a hose will be needed to to use with a pump

How high will it pump/ what head will it pump too
The pump will pump up to 9.5M

How long is the cable?
The cable is approximatley 10M long

I need a pump that turns on when the water rises and turns off when it falls
Yes this pump would be ideal as it has an automatic float on/ off switch. 

Would this pump be suitable to emtpy a hot tub?
Yes, but it wont take very long, it moves approximatly 250L of water per minute

Is this pump okay for continous use?
This is not designed to run continousley for days or weeks

Terratek Submersible Water Pump Troubleshooting

Item has arrived damaged
Please contact our customer care team for assitance

Not turning on from new
Please contact our customer care team for assitance

Parts/Accessories Missing
Please contact our customer care team for assitance

Item has stopped working during warranty
Please contact our customer care team for assitance

Still require help?
Contact our customer care team at Help@futuradirect.co.uk or give us a call on (+44) 01302 540326 Mon - Fri 09:00AM - 16:00PM