Terratek + 20V Cordless Drill Troubleshooting

How to use my Terratek + Cordless Drill

1. Open the chuck by turning the collar
   
   
2. Insert the drill or screw bit into the chuck
   
   
3. Close the chuck by firmly tightening the the front collar whislt holding the rear of the chuck.
   
   
4. Slide the battery into its holder on the bottom of the body of the drill
   
   
5. Now press the trigger to rotate the drill/ screw bit.
   
   

Terratek + Cordless Drill FAQ's

My Drill is Sparking
Power drills typically use direct current, brushed motors to convert electrical energy into the motion that drives the spinning drill bit. ... This type of spark, which occurs whenever the drill is running at any speed, is a normal part of the drill's operation.    

My Drill Chuck is Wobbling
When operating the drill, the chuck is wobbling. The chuck is a specialized clamp that holds the drill bit in place to ensure smooth drilling. It is the spinning black piece located directly behind where the drill bit is inserted. The chuck will wobble if it is not fully tightened. To fix this, rotate the chuck clockwise until the wobbling stops.    

Terratek + Cordless Drill Troubleshooting

The Chuck is Defective/locked/jammed 
Please contact a member of our customer care team for assistance

Battery is Not Charging
Please contact a member of our customer care team for assistance    

Drill Won't Operate When Pulling Trigger Switch    
Please contact a member of our customer care team for assistance      

Missing Parts New Order - Drill Bits/Charger/Battery 
Please contact a member of our customer care team for assistance      

Torque selector not functioning correctlyPlease contact a member of our customer care team for assistance   

The green light is not working but the drill is working
Do not worry the item is okay and working, if you have any further issues please contact a member of our customer care team for assitance. 


Still require help?
Contact our customer care team at Help@futuradirect.co.uk or give us a call on (+44) 01302 540326 Mon - Fri 09:00AM - 16:00PM