Heartline Electric Foot Massager Troubleshooting

How to use my Heartline Electric Foot Massager

1. Plug the round end of the cable into the foot massager and then the plug into the 3 pin plug into a power point
2. Now push and hold the On/Off Button untill the machine turns on
3. Select the massage mode by repeatadley pressing the mode button until reaching the desired mode.
4. To select the stregth of the electric pulses press Sole+ or Sole- till you reach your desired level. 

Heartline Electric Foot Massager FAQ's

Is there a warranty with the item?
Yes the product comes with a two year warranty

Is the foot massager mains or battery operated?
The massager is powered by the mains and is supplied via an adaptor

Does this act like a tens machine with the pads?
Yes, it will with the pads that are supplied.

Is the machine meant to vibrate?
The electromagnetic Foot Massager does not vibrate during operation, as there is no moving parts inside that would cause this. It works be sending electric pulses through your feet stimulating muscles

Can the foot massager be used without the pads?
The foot massager can be used without the pads as they are for other parts of the body

Can i use the foot massager with socks on?
The foot massager will only work with bare feet so the electric pulses can travel from the machine to the feet.

How noisy is the machine?
The foot massager is completly silent when in use

What size foot is this suitable for?
It will fit up to an adults size 11 maximum.

Heartline Electric Foot Massager Troubleshooting

My machine has arrived damaged?
Please contact our customer care team for assistance

My foot massager is missing parts/ accessories?
Please contact our customer care team for assistance

My machine is not massaging my feet, the machine is not moving or vibrating?
The electromagnetic foot massager does not vibrate when in operation, the machine sends electric pulses through the feet to stimulate leg muscles

My foot massager will not turn on?
Prease and hold the On button for 3 seconds, if you are still experiancing issues please contact our customer care team for assistance.

My remote control for my foot massager is not working?
Please contact our customer care team for assistance.

I can feel anything when using the machine?
Try and increase the power/strength setting untill you can feel something, the setting will go between 1-99.

Still require help?
Contact our customer care team at Help@futuradirect.co.uk or give us a call on (+44) 01302 540326 Mon - Fri 09:00AM - 16:00PM