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Purus Faux Fur Electric Throw Troubleshooting

Updated on Oct 31, 2024

How to use my Purus Luxurious Soft Fleece Electric Throw:

  1. Connect the controller and plug it into a power point and switch on.

  2. Press the power button at the bottom of the controller, the controller will display 0 0.

  3. Press the temperature Setting button(Left) to increase the tempreture of the blanket, 1 is the lowest - 9 is the highest

  4. Press the timer button(Right) to select the desired number of hours you would like to the blanket to run, 1-12 hours. (0-1-2-3-4-5-6-7-8-9-H-L-P) H stands for 10, L stands for 11, P stands for 12. 

 

Frequently asked questions about Purus Faux Fur electric throw:

How long does it take to heat up?
10-15 Minitues 

How long is the power cable?
The cable is 1.5M long from power point to controller.

What is the voltage of the blanket?
120 Watts

Can the blanket be washed in the washing machine?
Yes, all you need to do is disconnect the controller from the blanket

Can this be used on a mattress under blanket and a bottom sheet?
No, this should only be used as an overthrow or wrap

Will this fit a single bed?
The size of the blanket is 160 X 120 CM

Does this have a UK plug?
Yes the blanket comes with a start 3 prong UK plug

Does the electric throw come with a timer?
Yes, the throw does have a timer you can set for 1-9 Hours

Can i leave it on overnight?
Yes you can, however it does have a timer and will switch off when the timer ends.

How much does it cost to run?
It will cost no more that 10P a night

Does the blanket have a guarantee?
Yes the blanket comes with a two year guarantee.



Purus faux fur electric throw troubleshooting


My controller is displaying a P symbol
Unplug the controller from the power point and detach the controller from the blanket. Now reattach and turn it back on

My blanket only warms up on one side
Unfortunately the blanket is faulty, please contact our customer care team for assistance.

My blanket worked but will no longer heat up
Unfortunately the blanket is faulty, please contact our customer care team for assistance.

My Controller displays a E symbol
Unfortunately the blanket is faulty, please contact our customer care team for assistance.


Still require help?
Contact our customer care team at Help@futuradirect.co.uk or give us a call on (+44) 01302 540326 Mon - Fri 09:00AM - 16:00PM

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