Purus Luxury Polyester Electric Blanket Troubleshooting

How to use my Purus Luxury Polyester Electric Blanket

1. Unfold the electric blanket and place it directly onto the mattress

2. Use the support ties to secure the blanket to the mattress

3. Once secure connect the controller and plug it into a power point and turn it on

1. To warm your bed turn the controller to position 2 or 3 for 15 minuites before going to bed

2. Once in bed turn the controller down to position 1 or all together if desired

Purus Luxury Polyester Electric Blanket FAQ's

Can this be used as an over blanket?
This electric blanket can NOT be used as a over blanket. Futher the blanket is not recommended for Futon or similar bedding systems.

Can i put the blanket in the washing machine?
Yes you can, please make sure to disconnect the controller from the blanket before washing and follow the washing instructions on the label

Can i use this blanket for a child or baby?
No, this blanket is strictly for adult use and under no circumstances should be used by or for children.

My blanket does not heat up evenly?
If you are experiancing this issue please contact our customer care team.

I am not sure how to use the settings on the controller?
0 - OFF, 1 - Low Heat, 2 - Medium Heat, 3 - High Heat

Can i used the blanket if wet or slightly damp?
Under no circumstances must you use the blanket if it is wet or damp as this can cause an electrical accident.

What can i do if i spill a drink on the blanket?
Switch the blanket off immidatley, Clean the blanket and let the blanket completly dry.

Does the blanket come with a guarantee?
Yes, the product comes with a two year guarantee, if the product stops working within this perioud we will arrange a replacement.

Purus Luxury Polyester Electric Blanket Troubleshooting

One Side of the Blanket Has Stopped Working?
Unfortuantly the controller has developed a fault, please contact our customer care team for support. 

My controller has Stopped Working (Does not light up)
Unfortuantly the controller has developed a fault, please contact our customer care team for support. 


Still require help?
Contact our customer care team at Help@futuradirect.co.uk or give us a call on (+44) 01302 540326 Mon - Fri 09:00AM - 16:00PM