Terratek 20V Cordless Long Reach Hedge Trimmer Troubleshooting

How to use my Terratek 20v Cordless Long Reach Hedge Trimmer

1. Begin by unscrewing the orange knob 
   
   
2. Pull out the telescopic shaft to reavel 2 locking pins
   
   
3. Tighten the orange knob back up locking the shaft in position
   
   
4. Now rest the cutting edge on a sturdy surface and apply a strong force to connect the two poles. Do not be afraid to apply force the item will not break.
   
   
5. When tightening the collar make sure it screws all the way up untill you can no longer see the threads

Terratek 20V Cordless Long Reach Hedge Trimmer FAQ's

Does the hedge trimmer come with a battery and charger?
Yes the battery and charger are included

How long does the battery last?
The battery will last approximatley 40 mins before it needs recharging.

Are spare batteries available?
Yes spare batteries are available here

How heavy is the hedge trimmer?
It weighs approximatley 3.5KG

How long does it take to charge the battery?
It takes 3-5 hours to charge

Does the hedge trimmer come with a guarantee?
The hedge trimmer comes with a two year warranty

What is the total length of the hedge trimmer?
From the battery to the tip of the blade the length is adjustable between 190cm - 240cm.

Terratek 20V Cordless Long Reach Hedge Trimmer Troubleshooting

My trimmer is connected but dosent work?
Please revisit the how to use section as the hedge trimmer must be connected in a specific way in order for it operate

I have missing, damaged parts on Long Reach Trimmer
Please contact a member of our customer care team for assistance.

My trimmer is jamming when i am cutting branches
If the trimmer is jamming this means the branches being cut are too thick, to correct this remove the branch from the machine and then restart

My hedge trimmer has stopped working when it worked before?
Please contact our customer care team for assistance. 

Still require help?
Contact our customer care team at Help@futuradirect.co.uk or give us a call on (+44) 01302 540326 Mon - Fri 09:00AM - 16:00PM